Serving the Community Since 1981


Monday – Friday

8:00am – 4:30pm

Phone: (828)733-0005

(TDD/TTY) 1-800-735-2962

(VOICE) 1-800-735-8200

The Avery County Transportation Department helps to provide safe, quality and low-cost transportation to the citizens of Avery County. The Transportation Authority provides transportation, not only within the County, but also to the surrounding areas. ACT operates a demand response general public transportation service.

The Avery County Transportation Advisory and Safety Board (TAB) will meet at 2:00 PM at the Avery County Transportation Facility, 34 Pershing Street, Newland, NC on the following dates:

Thursday, March 15, 2018
Thursday, June 21, 2018
Thursday, September 20, 2018
Thursday, December 13, 2018

(Meetings are open to the public. Contact Debbie Smith, ACT Director to be placed on the agenda)

Transportation Building 


Debbie Smith, Director

Tammy Simmons, Assistant Director

Jeremiah Carver, Office Manager / Dispatcher


1.) Who can ride the vans?
Avery County Residents. Seats are available to our residents for a 
small fee.

2.) How can I ride?
All routes are open to the residents of Avery County.
Call ACT at (828)733-0005 24 hours in advance for Local trips and at least 7 days in advance to schedule out of county trips. Remember all trips are first come first served and book up so schedule early if possible.
(If you have special needs, you need to let ACT know when you call.)

3.) May I smoke, eat or drink on the van?
Sorry. For the safety and comfort or everyone riding on ACT vans, eating, drinking, smoking or any type of tobacco are not permitted.

4.) How much does it cost to ride the ACT van?

ACT regular routes
(There are eight regular routes within Avery County.)
Other trips in Avery County $2.00
Medical Trips  
Boone, Spruce Pine, Roan Mtn, Elizabethton $5.00
Johnson City, Marion, Valdese, Asheville, Morganton $7.00
Bristol, Hickory, Lenoir, West Jefferson $10.00
Charlotte, Winston-Salem $15.00
Chapel Hill, Raleigh, Durham $20.00






You may call to see if trips not listed above can be arranged.
Thank you for riding ACT.

Links To Other Transportation Related Sites




North Carolina Public Transportation Strategic Plan


The N.C. Department of Transportation is developing the Public Transportation Statewide Strategic Plan to improve bus, rail, and paratransit services across the state by better matching transit services to the needs of North Carolinians. Stakeholders and the public are invited to provide input at community workshops across the state as part of the North Carolina Public Transportation Statewide Strategic Plan. The workshops are free and open to the public. No registration is necessary to attend. Community workshop dates, times, and locations are available on the project website -  https://www.ncdot.gov/nctransit/strategicplan/