Serving the Community Since 1981


Monday – Friday

8:00am – 4:30pm

Phone: (828)733-0005

(TDD/TTY) 1-800-735-2962

(VOICE) 1-800-735-8200

The Avery County Transportation Department helps to provide safe, quality and low-cost transportation to the citizens of Avery County. The Transportation Authority provides transportation, not only within the County, but also to the surrounding areas. ACT operates a demand response general public transportation service.

Free maps and schedules are available at the Avery County Transportation office or from any transportation driver.

The Avery County Transportation Advisory and Safety Board (TAB) will meet at 2:00 PM at the Avery County Transportation Facility, 34 Pershing Street, Newland, NC on the following dates:

Thursday, March 17, 2016
Thursday, June 16, 2016
Thursday, September 15, 2016
Thursday, December 15, 2016

(Meetings are open to the public. Contact Debbie Smith, ACT Director to be placed on the agenda)

Transportation Building 


Debbie Smith, Director

Tammy Simmons, Assistant Director

Jeremiah Carver, Office Manager / Dispatcher


1.) Who can ride the vans?
Avery County Residents. Seats are available to our residents for a 
small fee.

2.) How can I ride?
All routes are open to the residents of Avery County. Call ACT at (828)733-0005 
before 8:00am if you wish to ride the van that day. (If you have special needs, you 
need to let ACT know when you call.)

3.) Can you give me a ride to the doctor?
Yes. Before making your doctor’s appointment, 
call ACT at (828)733-0005. We will help you make your doctor’s appointment.

4.) May I smoke, eat or drink on the van?
Sorry. For the safety and comfort or everyone 
riding on ACT vans, eating, drinking and smoking are not permitted.

5.) How much does it cost to ride the ACT van?

ACT regular routes
(There are eight regular routes within Avery County.)
Other trips in Avery County $2.00
Boone, Spruce Pine, Roan Mtn, Elizabethton $5.00
Johnson City, Marion, Valdese, Asheville, Morganton $7.00
Bristol, Hickory, Lenoir, West Jefferson $10.00
Charlotte, Winston-Salem $15.00
Chapel Hill, Raleigh, Durham $20.00







You may call to see if trips not listed above can be arranged.
Thank you for riding ACT.

Links To Other Transportation Related Sites